Support

It’s always great if our customers help us give back to the BizTalk community.

We monitor and contribute to the Microsoft BizTalk Adapters Forum, so if you have a development problem you are trying to solve with ActiveADAPTER please post to this forum and allow others to share your solutions.

If you think your issue has more to do with the functioning of ActiveADAPTER, contact us with a description of the issue you are having at:

support@activeadapter.com

Please include screenshots, and as much configuration information as possible along with your full contact details.

FAQs
Is the ability to create Solicit-Response ports that query Active Directory on demand part of the Receive Adapter or the Send Adapter?

Both. The query is sent out by the send adapter. The actual querying is done by components of the receive adapter. Therefore, to be licensed to create Solicit-Response send ports, you need to be licensed for both the ActiveADAPTER send and receive adapters.

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I have purchased an ActiveADAPTER license. How do I swap out the evaluation version for the licensed version?

To uninstall your evaluation version and replace it with your licensed version follow this procedure:

1. Stop any BizTalk applications and host instances that use ActiveADAPTER

2. Close any instances of the BizTalk Admin Console

3. Uninstall ActiveADAPTER through Control Panel

4. Check that the %ProgramFiles%\ActiveADAPTER folder has been  completely removed

5. Install your licensed software

In most cases this shouldn't affect any receive location or send port settings you have created, but check your BizTalk applications after restarting them.

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Which properties of Active Directory objects can ActiveADAPTER modify?

Virtually all properties. ActiveADAPTER can update, add to, or clear all properties that are compatible with string, number and byte array data types. A number of special properties are also integrated - objectGUID and objectSid, for example. This covers virtually all the properties you can see using Active Directory Users and Computers.

If there are specific properties you wish to use that you are having trouble with, let us know!

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