Support

It’s always great if our customers help us give back to the BizTalk community.

We monitor and contribute to the Microsoft BizTalk Adapters Forum, so if you have a development problem you are trying to solve with ActiveADAPTER please post to this forum and allow others to share your solutions.

If you think your issue has more to do with the functioning of ActiveADAPTER, contact us with a description of the issue you are having at:

support@activeadapter.com

Please include screenshots, and as much configuration information as possible along with your full contact details.

FAQs
Do you supply the schemas I will need?

Absolutely. A link to them is installed to the Programs menu in the ActiveADAPTER\Schemas folder.

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Can I use ActiveADAPTER components in multiple BizTalk applications?

Yes. Once installed, ActiveADAPTER Active Directory Send and Receive Adapters will be an available option for all Send Ports and Receive Locations.

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What Can I Do With ActiveADAPTER?

Here is an example of one of dozens of high ROI BizTalk applications you can build with ActiveADAPTER.

Suppose Jane is a new hire in your organization.

At the end of the hiring process, HR notify IT operations of Jane's start date. A member of IT Operations (with no Active Directory knowledge) goes to your Service Desk system, raises a new ticket, and completes a simple form about Jane's role in your organisation.

From the information entered, the Service Desk system creates an xml file and submits it to BizTalk. BizTalk uses the information in the message and ActiveADAPTER to:

  • create Jane's Active Directory account
  • synchronize Jane's Active Directory telephone numbers, office location, and Manager's name from the information in HR system entered during the recruitment process
  • set a first-use password for Jane and specify that it must be changed on first logon
  • grant Jane access to the resources she will need by placing her in a number of security groups

On Jane's first day BizTalk uses ActiveADAPTER to enable Jane's account and emails the first-use password to her Manager at 8am.

On arrival, Jane is given her first-use password and logs on with access to everything she needs.

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