I am getting an error “The Server not operational”

This error most commonly occurs when the server used in direct server binding cannot be contacted. It can be caused by:

  • An incorrect server name in WhereToBind (e.g LDAP://incorrect-server-name.test.com/OU=Test,DC=test,DC=com)
  • Insufficient permissions to connect to the server (try using different credentials for the host instance that handles ActiveADAPTER)
FAQs
Can I use ActiveADAPTER components in multiple BizTalk applications?

Yes. Once installed, ActiveADAPTER Active Directory Send and Receive Adapters will be an available option for all Send Ports and Receive Locations.

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I have purchased an ActiveADAPTER license. How do I swap out the evaluation version for the licensed version?

To uninstall your evaluation version and replace it with your licensed version follow this procedure:

1. Stop any BizTalk applications and host instances that use ActiveADAPTER

2. Close any instances of the BizTalk Admin Console

3. Uninstall ActiveADAPTER through Control Panel

4. Check that the %ProgramFiles%\ActiveADAPTER folder has been  completely removed

5. Install your licensed software

In most cases this shouldn't affect any receive location or send port settings you have created, but check your BizTalk applications after restarting them.

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Can we purchase components of the ActiveADAPTER BizTalk Accelerator separately?

Yes. Prices for individual components are included on our price list. Email salesinfo@activeadapter.com for more information.

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